New Zealand Shipping

Shipping is a flat rate in New Zealand of $10.

Rowena Watson Jewellers uses CourierPost to deliver our products to our customers. We offer delivery services nationwide, and aim to have your order dispatched within 2 working days. (If you have ordered a ring that is being resized, it will be dispatched once that has been completed, which is usually within 7 days) CourierPost's 'target delivery time' is on week days overnight by 9am to a Business City Address or, overnight by 5pm to a City Residential Address. We also offer Rural Delivery, for this you should expect the product to take 3-5 working days before it arrives. 

Your order will be fully trackable and in a courier bag. A signature is required upon delivery so please ensure that someone will be available at the address to sign for the package. If not, a "Card to Call" will be left by Courier Post at the address for collection of the package. If your package has not arrived within 7 working days, please contact us immediately and from there we will track the item.

Couriers are only collected Tuesday to Friday. This means that any items ordered on Saturday, Sunday, and Monday, will be sent out from Tuesday. This may also be the case for orders placed on Fridays.

International Shipping

Shipping Internationally will cost from $40 upwards depending on the country being sent to. Your order will be fully trackable.

It is the responsibility of the person purchasing to be aware of the Sales and Duty Tax regulations for the country where their purchase is being delivered. As each country has different regulations Rowena Watson Jewellers is not responsible for any payments for Sales and Duty Tax, which the parcel may incur upon arrival.

Please note: Rowena Watson Jewellers is not responsible for any delays in the delivery of your product/s. The delivery times for shipping are average expected time. This does not include delays such as weather, courier breakdowns or busy holiday seasons such as Christmas.

Need Assistance? If you have any more questions about your order, feel free to contact us by using the details below. Our friendly staff are happy to assist you with whatever you need.

Phone: (03) 3795391